Patient experiences that go beyond the chair

Power-up! Turn your patients into practice brand ambassadors with gamified treatment compliance and engaged membership experiences

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Thousands of practices, and the teams that power them, trust Patient Rewards Hub

The Patient Experience Platform

Membership

Your patients need a place to belong—give them a membership. A customer data platform with heart and community.

Three circles connected with a photo of a child in glasses smiling.

Grow

Referrals power reputation, and with the Hub, collecting both is only a click away.

Engage

A marketplace of engagement awaits. Contests, surveys, games, promotions, and fresh ideas in a turn-key library just for you.

Success

Success needs process. Gamified compliance and rewards help you
and your team help your patients to succeed.

Illustration of the Patient Rewards Hub app

Experience

You’re more than just a practice. We help you expand to an app, a microsite, a shopping experience and a digital Hub of fun.

Manage

Everything is automated. From software integrations to prize fulfillment, The Hub doesn’t disrupt workflow—it enhances it.

Membership creates connection.

Enhance your patient experience

The heart of the Hub is the membership. By giving your patients a place to belong, you create more opportunities to connect and engage outside the walls of your office.

Applaud and shape positive behavior with rewards points. From on-time arrivals to appliance wear to keeping their appointments, you control how your patients are rewarded.

Keep your patients plugged into the practice. With the Patient Rewards Hub app, you and your team are able to ping, nudge, and chat with your patients in between appointments.

A phone displaying the Patient Rewards Hub app. Gift card choices on display with a few ways to earn points.

Reputation powers referrals

The best people know the best people! Turn your patients into practice brand ambassadors and leverage their extensive networks through customizable referral and ambassador programs. New patients are only a tap and a click away.

Build your brand online and collect powerful reviews and testimonials from your happiest customers. Share them to spread the word.

Boy looking at phone with text message referring friend with special link to the Patient Rewards Hub

Gamified treatment leads to success

Compliance, close the loop! Activity Loops is our gamified habit tracker that helps patients build and reinforce healthy habits. Using behavioral science, nudges and play we drive faster treatment completion times and stronger engagement

Leave the creating, managing, and scheduling to us. The Hub marketplace is full of engagement-driving contests, surveys and social media that will save you time and money and elevate your brand experience.

It’s time to digitize your prize closet! Your patients redeem their points for prizes using our vast library of gift cards to their favorite store and we handle fulfillment of all orders. Do you want to offer in-office prizes like T-shirts, swag or gift cards to local vendors? Use the Hub as an inventory tracker.

Phone displaying completed state of the Patient Rewards Hub app's Activity Loop

What people are saying about the Hub:

“We continue to see a month-over-month positive ROI from the Hub, largely due to our use of the Hub’s referral campaign manager."

Orthodontic Experts

“I recommend the Patient Rewards Hub to any practice that is looking to increase patient referrals and practice revenue. It’s a powerful, turn-key marketing system.”

Roncone Orthodontics

"The Hub is the greatest marketing tool on the market. If I ever have a patient or parent that is teetering on whether to start or not, once I explain our rewards program, it clinches the deal."

Johnson Elite Orthodontics

"We have been using the Hub since 2010. We enjoy the prize program because it is easy to administer, fun for the parents and patients, and cost effective."

Dr. Mark Schwitz, NJ

"We have been extremely impressed with what the Hub has done for our practice. We had 77 same day starts within the first 3 months of implementation. We also received 74 online reviews!"

Suncoast Braces

"We had two patients start treatment at our Hub launch party which paid for the program and the first 2 years of service. That is an ROI we can get behind! The Hub is a wonderful marketing tool. In short, I would say it is one of the best things we have done in our practice in recent years."

Whitney Orthodontics

"We have been very pleased to add the Patient Rewards Hub as a benefit to our patients. Even our adult patients enjoy getting rewarded for good brushing, appliance wear, or even for contest prizes…We also love that it has saved our team from the constant running to restock our inventory we kept on hand in the office!”

Jayme Adelsperger DDS, MSD

"Our office ran our own rewards system where we gave out wooden coins as rewards points…The time we spent keeping track of points, ordering coins, ordering gift cards and keeping them in stock was a horrible, time-consuming chore. In the 1.5 months that we have been with the Hub, this burden has been totally lifted from me and the rest of the staff. The kids and parents have had nothing but great things to say and the ease of use is amazing."

DiFranco Orthodontics, IL

“For the past 12 years, we have been doing our own reward system for our patients… but, our amazing staff was responsible for distributing, collecting, awarding, and all of this took a lot of time! We took the plunge [to the Hub] and we have not regretted it one bit. The best part is I am no longer running all over the city to purchase gift cards for our amazing patients."

Austin Orthodontics

“We have nothing but wonderful things to say about the Hub. The customer service has been phenomenal! Our patients love earning points for prizes. We have even seen this program win over patients who are getting a number of opinions from other offices. This program has set us apart from other orthodontic practices, increasing our value and what we have to offer our patients.”

Carmel Orthodontics

"The Hub has made social media posting so easy for our practice! I love the easy scheduling and the forecasted autopost. The Doctors love how professional the posts look and how we can mix up the content to not just be about braces and teeth, but really anything! It helps us to engage our patients even more outside of the practice! This has, in turn, helped us get more referrals.”

Nudera Orthodontics

"The Hub has been a great addition to our practice! Our team loves it because it's an exciting incentive to offer our adult patients. They can earn points towards gift cards to their favorite places just for doing things like scheduling and keeping their appointments, or even referring friends and family. We have also been very impressed with how easy it was to implement, and the great tech support we received after starting the program."

Newtown Dentistry

“Our old system had expensive metal tokens that no one over the age of 8 wanted to carry around or deal with. The adult patients like the Hub and would NEVER have participated in our old reward program. It gives our team a tool to encourage patients that are having a difficult time with impressions or fear…Patients love it.”

Bauer Orthodontic Team

The Hub rewards success & delivers results.

Points given to patients for outstanding habits

10M+

The increase from pre-treatment to active treatment for practices who incorporate their obs patients into the program

30%

Number of hours saved per month utilizing our content marketplace of contests, surveys and social media

20+

So many problems? One simple solution.

Patient rewards & recognition

Treatment compliance

Prize fulfillment

Inventory tracking

Contests, surveys & games

Automate for birthdays & celebrations

Referral & ambassador programs

Reputation management

Social media content & scheduler

Custom marketing collateral

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Ready to see how the Patient Rewards Hub can make your practice shine? See it in action.